Sand Trays and Sand Symbols for Therapists 

Digital downloads for use

in Therapy

Resources and activity packs

for families

Online Sand Symbol Shop

Current dispatch time: 

The Playful Therapist is away until Wednesday 20th October 2021

All new orders will be dispatched approximately 2-3 weeks AFTER the 21st October 2021 

TERMS & CONDITIONS


  • All items are hand made, with many being made to order 
  • Colours: Please be aware that colours may vary slightly from the website pictures as our items are hand-made
  • Delivery times will vary depending on what has been ordered, if it needs to be created and if there are any bespoke colours/designs that have been asked for 
  • The Playful Therapist will contact you within three business days (Monday-Friday) of payment if the delivery time-frame is different to what has been advertised on our website
  • Refunds are available on items which have not been customised, made to customer specifications or are sold as 'imperfect'.  If you are unhappy with your product, please get in contact within 7 days of the item being dispatched. You will have 14 days to return the item (buyer pays return postage) and a refund will be issued once the item has been returned as long as it is returned in the original packaging and in a re-sellable condition 
  • Damaged and faulty items. Please get in contact within 24 hours of receiving items that are damaged or faulty.  Refunds and replacements will be decided on a case by case basis
  • International Delivery: If your country is not listed, drop us a message and we will see what we can do 


For the full list of Terms and Conditions, click here 


Thank you for looking through our online shop. 


FREE DELIVERY on all UK and Northern Ireland orders over £16.50


Most of our products are hand-made and many are made to order


Once an order is placed, we will be in contact within three business days (Mon - Fri) to update you on the expected delivery time if it is different to what is currently advertised on our website

DELIVERY

WORLD WIDE

See all conditions

Terms and Conditions 

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